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The GO!Bus (Paratransit Response) Report Card

FY 2017 First Quarter Paratransit Report Card

Productivity – Paratransit ridership for the quarter (64,412) decreased by 1.24% (806 passengers) compared to the same quarter in 2016.

Safety – There were 0.62 preventable accidents per 100,000 revenue miles. This is 0.38 more than the maximum acceptable average of one preventable accident per 100,000 revenue miles.

Customer Service – There were 0.84 complaints per 1,000 passengers. This is 0.16 below the maximum acceptable average of one complaint per 1,000 passengers.

Travel Time – Average trip length was 30 minutes. This is equal to the maximum acceptable average trip length of 30 minutes.

On-Time Performance – The paratransit vehicles were on-time for 94.65% of the trips. This is 0.35% better than the minimum acceptable on-time performance of 95%.

Cost Per Trip – Cost per paratransit trip is $25.00 for this quarter, an increase of 6.75% ($1.58) compared to the same quarter 2016.

Ratio to Fixed-Route Bus - For every one passenger who boarded a paratransit vehicle, 31 passengers boarded the fixed-route bus system.

FY 2017 First Quarter Paratransit Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1490882462_FY-2017-First-Quarter-Paratransit-Report-Card.pdf - File does not exist!, PDF)

Previous Report Cards

2017 Report Cards

1st Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1490882462_FY-2017-First-Quarter-Paratransit-Report-Card.pdf - File does not exist!, PDF)

2016 Report Cards

2016 Annual Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1490880583_FY-2016-Annual-Paratransit-Report-Card.pdf - File does not exist!, PDF)
4th Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1490880546_FY-2016-Fourth-Quarter-Paratransit-Report-Card.pdf - File does not exist!, PDF)
3rd Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1490880505_FY-2016-Third-Quarter-Paratransit-Report-Card.pdf - File does not exist!, PDF)
2nd Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1464009438_2nd-Quarter-Paratransit-Report-Card.pdf - File does not exist!, PDF)
1st Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1464009413_FY-2016-First-Quarter-Paratransit-Report-Card.pdf - File does not exist!, PDF)

2015 Report Cards

Annual Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1464014340_FY-2015-Annual-Paratransit-Report-Card.pdf - File does not exist!, PDF)
4th Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1490880705_FY-2015-Fourth-Quarter-Paratransit-Report-Card.pdf - File does not exist!, PDF)
3rd Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1464014272_FY-2015-Third-Quarter-Paratransit-Report-Card.pdf - File does not exist!, PDF)
2nd Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1464014249_FY-2015-Second-Quarter-Paratransit-Report-Card.pdf - File does not exist!, PDF)
1st  Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1464014225_2015-First-Quarter-Paratransit-Report-Card.pdf - File does not exist!, PDF)

2014 Report Cards

4th Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441899085_fy-2014fourthquarterparatransitreportcard.pdf - File does not exist!, PDF)
3rd Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441899118_fy-2014thirdquarterparatransitreportcard.pdf - File does not exist!, PDF)
2nd Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441899150_fy-2014secondquarterparatransitreportcard.pdf - File does not exist!, PDF)
1st Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441899180_fy-2014firstquarterparatransitreportcard.pdf - File does not exist!, PDF)

2013 Report Cards

Annual Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441899249_fy-2013annualparatransitreportcard.pdf - File does not exist!, PDF)
4th Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441899280_fy-2013fourthquarterparatransitreportcard.pdf - File does not exist!, PDF)
3rd Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441899317_fy-2013thirdqtrparatransitreportcard.pdf - File does not exist!, PDF)
2nd Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441899525_fy-2013secondquarterreportcard-paratransit.pdf - File does not exist!, PDF)
1st Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441899576_fy-2013firstqtrreportcard-paratransit.pdf - File does not exist!, PDF)

2012 Report Cards

Annual Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441899659_fy-2012annualreportcard-paratransit.pdf - File does not exist!, PDF)
4th Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441899691_fy-2012fourthquarterreportcard-paratransit.pdf - File does not exist!, PDF)
3rd Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441899719_fy-2012thirdquarterparatransitreportcard.pdf - File does not exist!, PDF)
2nd Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441899759_fy-2012secondquarterparatransitreportcard.pdf - File does not exist!, PDF)
1st Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441899775_fy-2012firstquarterreportcard-paratransit.pdf - File does not exist!, PDF)

2011 Report Cards

Annual Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441899875_fy-2011annualreportcard-paratransit.pdf - File does not exist!, PDF)
4th Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441899905_fy-2011fourthquarterreportcard-paratransit.pdf - File does not exist!, PDF)
3rd Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441899948_fy-2011thirdquarterreportcard-paratransit.pdf - File does not exist!, PDF)
2nd Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441899981_fy-2011secondquarterreportcard-paratransit.pdf - File does not exist!, PDF)
1st Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441900008_fy-2011firstquarterreportcard-paratransit.pdf - File does not exist!, PDF)

2010 Report Cards

4th Quarter and Annual Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441900088_fy-2010fourthquarterandannualreportcards-paratransit.pdf - File does not exist!, PDF)
3rd Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441900118_fy-2010thirdquarterparatransitreportcard.pdf - File does not exist!, PDF)
2nd Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441900152_fy-2010secondquarterparatransitreportcard.pdf - File does not exist!, PDF)
1st Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441900229_fy-2010firstquarterparatransitreportcard.pdf - File does not exist!, PDF)

2009 Report Cards

Annual Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441900329_fy-2009annualreportcard-paratransit.pdf - File does not exist!, PDF)
4th Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441900362_fy-2009fourthquarterreportcard-paratransit.pdf - File does not exist!, PDF)
3rd Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441900387_fy-2009thirdquarterreportcard--paratransit.pdf - File does not exist!, PDF)
2nd Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441900419_fy-2009secondquarterreportcard-paratransit.pdf - File does not exist!, PDF)
1st Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441900450_fy-2009firstquartertreportcard-paratransit.pdf - File does not exist!, PDF)

2008 Report Cards

Annual Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441900539_annual-2008paratransitreportcard.pdf - File does not exist!, PDF)
4th Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441900567_4th-qtr2008paratransitreportcardpdf.pdf - File does not exist!, PDF)
3rd Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441900615_fy-2008thirdquarterreportcard-paratransit.pdf - File does not exist!, PDF)
2nd Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441900644_fy-2008secondquarterparatransitreportcard.pdf - File does not exist!, PDF)
1st Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1441900673_fy-2008firstquarterreportcard-paratransit.pdf - File does not exist!, PDF)