Skip to main content.

Reports & Publications

The Rapid has established measurable performance goals and we report to the public regularly on how well we are meeting them. View our most recent Ridership & Productivity Reports for daily averages and total ridership numbers. The Rapid Report Card measures the quality of our service and our cost efficiency.

Ridership & Productivity Reports

Fiscal Year 2020

October & November Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1580402003_October-and-November-2019.pdf - File does not exist!, PDF)

Fiscal Year 2019

September 2019 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1580318427_September19.pdf - File does not exist!, PDF)

September 2019 Paratransit Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1580329151_SEP_19-PROD-RPT.pdf - File does not exist!, PDF)

August 2019 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1580318387_August19.pdf - File does not exist!, PDF)

August 2019 Paratransit Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1580329087_August.pdf - File does not exist!, PDF)

July 2019 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1580318298_July19.pdf - File does not exist!, PDF)

July 2019 Paratransit Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1580329046_July.pdf - File does not exist!, PDF)

June 2019 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1580317828_June19.pdf - File does not exist!, PDF)

June 2019 Paratransit Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1580328942_June.pdf - File does not exist!, PDF)

May 2019 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1580317607_May19.pdf - File does not exist!, PDF)

May 2019 Paratransit Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1580328906_May.pdf - File does not exist!, PDF)

April 2019 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1580317569_April19.pdf - File does not exist!, PDF)

April 2019 Paratransit Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1580328818_April.pdf - File does not exist!, PDF)

March 2019 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1580317535_March19.pdf - File does not exist!, PDF)

March 2019 Paratransit Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1580328788_March.pdf - File does not exist!, PDF)

February 2019 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1580317473_February19.pdf - File does not exist!, PDF)

February 2019 Paratransit Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1580328558_Feb.pdf - File does not exist!, PDF)

January 2019 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1556725524_04---January-2019-Ridership--Productivity-Report.pdf - File does not exist!, PDF)

January 2019 Paratransit Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1556725562_04---January-2019-Paratransit-Ridership-Report.pdf - File does not exist!, PDF)

December 2018 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1556725457_03---December-2019-Ridership--Productivity-Report.pdf - File does not exist!, PDF)

December 2018 Paratransit Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1556725576_03---December-2019-Paratransit-Ridership-Report.pdf - File does not exist!, PDF)

November 2018 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1553777043_02---November-2018-Ridership--Productivity-Report.pdf - File does not exist!, PDF)

November 2018 Paratransit Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1553777077_02---November-2018-Paratransit-Ridership-Report.pdf - File does not exist!, PDF)

October 2018 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1553776971_01---October-2018-Ridership--Productivity-Report.pdf - File does not exist!, PDF)

October 2018 Paratransit Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1553777108_01---October-2018-Paratransit-Ridership-Report.pdf - File does not exist!, PDF)

Fiscal Year 2018

September 2018 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1556725678_September18.pdf - File does not exist!, PDF)
August 2018 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1553776513_11---August-2018-Ridership--Productivity-Report.pdf - File does not exist!, PDF)

August 2018 Paratransit Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1553777197_09---August-2018-Paratransit-Ridership-Report.pdf - File does not exist!, PDF)

July 2018 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1553776392_10---July-2018-Ridership--Productivity-Report.pdf - File does not exist!, PDF)

July 2018 Paratransit Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1553777233_08---July-2018-Paratransit-Ridership-Report.pdf - File does not exist!, PDF)

June 2018 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1539095028_09---June-2018-Ridership--Productivity-Report.pdf - File does not exist!, PDF)

May 2018 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1539095000_08---May-2018-Ridership--Productivity-Report.pdf - File does not exist!, PDF)

April 2018 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1539094976_07---April-2018-Ridership--Productivity-Report.pdf - File does not exist!, PDF)

April - June 2018 Paratransit Ridership Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1539094932_07---April-June-2018-Paratransit-Ridership-Reports.pdf - File does not exist!, PDF)

March 2018 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1532608076_06---March-2018-Ridershiop--Productivity.pdf - File does not exist!, PDF)

March 2018 Paratransit Ridership Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1532608012_06---March-2018-Paratransit-Ridership-Report.pdf - File does not exist!, PDF)

February 2018 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1532608042_05---February-2018-Ridership--Productivity-Report.pdf - File does not exist!, PDF)

February 2018 Paratransit Ridership Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1532607991_05---February-2018-Paratransit-Ridership-Report.pdf - File does not exist!, PDF)

January 2018 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1525707528_04---January-2018-Ridership--Productivity-Report.pdf - File does not exist!, PDF)

January 2018 Paratransit Ridership Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1525707471_04---January-2018-Paratransit-Ridership-Report.pdf - File does not exist!, PDF)

December 2017 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1525707395_03---December-2017-Ridership--Productivity-Report.pdf - File does not exist!, PDF)

December 2017 Paratransit Ridership Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1525707426_03---December-2017-Paratransit-Ridership-Report.pdf - File does not exist!, PDF)

November 2017 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1522265759_02---November-2017-Ridership-and-Productivity-Report.pdf - File does not exist!, PDF)

November 2017 Paratransit Ridership Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1522265682_02---November-2017-Paratransit-Ridership-Report.pdf - File does not exist!, PDF)

October 2017 Fixed Route Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1522265737_01---October-2017-Ridership-and-Productivity-Report.pdf - File does not exist!, PDF)

October 2017 Paratransit Ridership Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1522265665_01---October-2017-Paratransit-Ridership-Report.pdf - File does not exist!, PDF)

Fiscal Year 2017

September 2017 Fixed Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1525705005_20180507105906838.pdf - File does not exist!, PDF)
September 2017 ParatransitRidership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1525704979_20180507105832345.pdf - File does not exist!, PDF)
August 2017 Fixed Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1509648066_11---August-2017-Ridership-and-Productivity-Report.pdf - File does not exist!, PDF)

August 2017 Paratransit Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1509648016_11---August-2017-Paratransit-Ridership-Report.pdf - File does not exist!, PDF)

July 2017 Fixed Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1509647859_10---July-2017-Ridership-and-Productivity-Report.pdf - File does not exist!, PDF)

July 2017 ParatransitRidership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1509647925_10---July-2017-Paratransit-Ridership-Report.pdf - File does not exist!, PDF)

June 2017 Fixed Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1506606898_09---June-2017-Ridership-and-Productivity-Report.pdf - File does not exist!, PDF)

June 2017 Paratransit Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1506606832_09---June-2017-Paratransit-Ridership-Report.pdf - File does not exist!, PDF)

May 2017 Fixed Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1506606864_08---May-2017-Ridership-and-Productivity-Report.pdf - File does not exist!, PDF)

May 2017 Paratransit Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1506606792_08---May-2017-Paratransit-Ridership-Report.pdf - File does not exist!, PDF)

April 2017 Fixed Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1506606705_07---April-2017-Ridership-and-Productivity-Report.pdf - File does not exist!, PDF)

April 2017 Paratransit Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1506606724_07---April-2017-Paratransit-Ridership-Report.pdf - File does not exist!, PDF)

March 2017 Fixed Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1499957984_06---March-2017-Ridership-and-Productivity-Report.pdf - File does not exist!, PDF)

March 2017 Paratransit Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1499957965_06---March-2017-Paratransit-Ridership-Report.pdf - File does not exist!, PDF)

February2017 Fixed Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1499957738_05---February-2017-Ridership-and-Productivity-Report.pdf - File does not exist!, PDF)

February 2017 Paratransit Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1499957837_05---February-2017-Paratransit-Ridership-Report.pdf - File does not exist!, PDF)

January 2017 Fixed Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1490879040_04---January-2017-Ridership-and-Productivity-Report.pdf - File does not exist!, PDF)

January 2017 Paratransit Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1490879020_04---January-2017-Paratransit-Ridership-Report.pdf - File does not exist!, PDF)

December 2016 Fixed Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1490878929_03---December-2016-Ridership-and-Productivity-Report.pdf - File does not exist!, PDF)

December 2016 Paratransit Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1490878908_03---December-2016-Paratransit-Ridership-Report.pdf - File does not exist!, PDF)

November 2016 Fixed Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1486068266_02---November-2016-Ridership--Productivity-Report.pdf - File does not exist!, PDF)

November 2016 Paratransit Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1486068217_02---November-2016-Paratransit-Ridership-Report.pdf - File does not exist!, PDF)

October 2016 Fixed Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1486067926_01---October-2016-Ridership--Productivity-Report.pdf - File does not exist!, PDF)

October 2016 Paratransit Ridership and Productivity Report (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1486067881_01---October-2016-Paratransit-Ridership-Report.pdf - File does not exist!, PDF)

The Rapid Report Card

FY 2019 First Quarter Report Card

Productivity – Fixed-route ridership in this quarter (1,899,365) increased by 1.7% (32,551) compared to the same quarter of FY 2018. 

Preventable Accidents – There were 1.27 preventable accidents per 100,000 revenue miles in this quarter. This is 0.23 below the standard of 1.50 preventable accidents per 100,000 revenue miles.

On-Time Performance  Fixed-route buses are 85.9% on time in this quarter. This is 2.9% above the minimum on-time performance standard of 83.0%.

Cost Effectiveness – Cost per passenger was $3.78 in this quarter. This is $0.50 above the standard of $3.28. In addition, there were 1.88 passengers per revenue mile this quarter. This is 0.11 below the standard of 1.99 passengers per revenue mile.

FY 2019 First Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1556725076_FY-2019-First-Quarter-Fixed-Route-Report-Card.pdf - File does not exist!, PDF)

Previous Report Cards

2019 Report Cards

1st Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1553779975_FY-2019-First-Quarter-Report-Card.doc - File does not exist!, DOC)

2018 Report Cards

4th Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1553779849_FY-2018-Fourth-Quarter-Report-Card.doc - File does not exist!, DOC)
3rd Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1539094848_FY-2018-Third-Quarter-Fixed-Route-Report-Card.pdf - File does not exist!, PDF)
2nd Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1532703565_FY-2018-Second-Quarter-Fixed-Route-Report-Card.pdf - File does not exist!, PDF)
1st Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1532703534_FY-2018-First-Quarter-Fixed-Route-Report-Card.pdf - File does not exist!, PDF)

2017 Report Cards

1st Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1490879683_FY-2017-First-Quarter-Fixed-Route-Report-Card.pdf - File does not exist!, PDF)

2nd Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1503328123_FY-2017-Second-Quarter-Fixed-Route-Report-Card.pdf - File does not exist!, PDF)

3rd Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1506619545_FY-2017-Third-Quarter-Fixed-Route-Report-Card.pdf - File does not exist!, PDF)

4th Quarter Report Card

2016 Report Cards

FY 2016 Annual Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1481913036_FY-2016-Annual-Fixed-Route-Report-Card.pdf - File does not exist!, PDF)
4th Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1481912772_FY-2016-Fourth-Quarter-Fixed-Route-Report-Card.pdf - File does not exist!, PDF)
3rd Quarter Report Card (/var/www/html/ridetherapid.ddmstaging.com/files/assets/files/1474638189_FY-2016-Third-Quarter-Ridersship-Report.pdf - File does not exist!, PDF)
2nd Quarter Report Card (97 KB, PDF)
1st Quarter Report Card (97 KB, PDF)